Frequently asked questions

Most work is quoted as a fixed price against a written scope — you know the total cost before any work begins. There is no rate card: the exact price depends on scope, complexity and how much scheduling flexibility there is. For exploratory or uncertain-scope work, a time-and-materials cap is agreed in writing before starting. See the pricing page for the full pricing model.

No. There is no retainer, minimum commitment, or ongoing subscription. Each engagement is a standalone piece of work. You can commission a single fix and never need to return — that is fine.

Almost all work is quoted as a fixed price for a defined scope. If the scope genuinely cannot be defined upfront (e.g. bug hunting where the root cause is unknown), I use a time-capped quote agreed in writing before starting. Open-ended billing without a cap is not something I do.

Invoice on completion (or per milestone for longer engagements), 30 days from invoice date, bank transfer. VAT invoices issued for all UK engagements at 20%. A deposit may be required for larger engagements.

Yes. I always produce a written scope and price before any work starts. You can accept it, ask questions, or walk away — no charge for the scoping stage unless we agree otherwise for particularly complex assessments.

Describe the problem using the contact form or by phone. I will respond within 1–2 working days with a written scope and fixed-price quote. No obligation until you accept.

Any change to the agreed scope is handled as a change request: I produce a written amendment with the additional cost and timeline impact. We both agree before the changed work begins. Nothing is added to the bill without your written sign-off.

If something I built breaks within 30 days of handover and the root cause is in my code, I fix it at no extra charge. The 30 days starts from the handover date. New requirements or scope changes after handover are a new engagement, not a warranty claim.

You do. All code produced is yours to keep, modify, or share. It is committed to your repository or delivered in a zip at handover. There is no licence fee for continued use of code I wrote for you.

Small fixes (VBA bugs, isolated API issues): 1–3 days. Integrations and automation: 1–3 weeks. Larger project delivery: 4–10 weeks. The written scope will always include an estimated timeline and a target handover date.

No. All work is delivered remotely. I am UK-based and work standard business hours (Mon–Fri, 09:00–17:00 with a lunch break). Communication is via email, Microsoft Teams, or Slack — whatever you prefer. See how remote delivery works for more detail.

Primarily C# and .NET (all versions from 2.0 to .NET 9), Azure (Functions, App Service, SQL, Storage, DevOps, Entra ID), VBA for Excel and Office, REST APIs, SQL Server, and Entity Framework. See the tech stack page for the full list.

Yes. Most of my freelance work is for SMEs, startups, and solo operators. There is no minimum company size or minimum spend. If the problem is well-defined and the budget is realistic, I will take it on — see what makes a good fit if you’re unsure.

Yes, as a separate retainer or as individual call-off requests. The code is yours and documented so another developer could take it on, but if you want me to continue managing it, we can arrange that.

Yes. Professional Indemnity, Public Liability, and Cyber insurance are all current. Certificates and relevant limits are available at contract stage.